Return Policy

Effective Date: November 7th, 2023

Thank you for shopping with Bahawal Organic foods! We value your satisfaction and want to ensure your shopping experience is enjoyable and hassle-free. Please read our Return and Refund Policy carefully, to understand your rights and responsibilities when returning or requesting a refund for a product purchased on our e-commerce platform.


Exchange and Refund Policy

Our business philosophy revolves around the wellbeing and satisfaction of our valued customers. With our values entered towards our customers we offer a flexible exchange and refund policy in which if: any customer wishes their purchase to be returned or refunded can contact our “Support” team within 72 hours of the purchase, and they will be accommodated.


Exchange Process

If you wish to return a product, please follow these steps:

Contact our Customer Support team at support@bahawalorganicfoods.co to request a return authorisation. You will need to follow below mentioned easy steps:

Fill out the return request form provided by our team.
Pack the product securely in its original packaging with all accessories and include a copy of your return request.
Ship the product to our return address provided by our Customer Support team.


Refund Process

To request a refund you will need to contact our support team at support@bahawalorganicfoods.co and follow the return steps mentioned above.

Upon receiving your returned product we will inspect the product and proceed with the refund as follow:

Refunds will be processed within 3 business days from the date we receive the returned product.
We will ask for your bank details to proceed with a bank transfer.

Return Shipping

You are responsible for the return shipping cost, except in cases where the product is defective or the return is due to our error.


Cancellation Policy

We aim to process your orders at the earliest or typically with 24 hours. in order to proceed with cancelling your order you can contact our support team. You will be responsible for shipping if the order has been shipped.


Email: support@bahawalorganicfoods.co
Phone: +923158437201

Policy Updates

Bahawal Organic foods reserves the right to make changes to this Exchange and Refund Policy at any time. Any updates will be posted on our website, and the revised policy will be effective from the date of posting.

By shopping on our website, you agree to comply with and be bound by this Exchange and Refund Policy.

Thank you for choosing [Your Company Name] for your online shopping needs. We appreciate your trust in us, and we are committed to providing excellent service and products.

Bahawal Organic Foods Team